TW Group, Inc.

Call Today 630-737-0300

Auto Insurance

Complete insurance for cars. boats, motorcycles, ATVs and more.

Home Insurance

Protect your home and personal property.

Commercial

Commercial insurance covers you and your business assets.

Life Insurance

Life insurance to protect your family, your assets, and their future.

Health Insurance

Coverage you need to protect your family and yourself.

Client Support Services

Insurance Solutions

We are here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our online support center and our customer service representatives are here to help you through any changes you may need in your policy.

Should any loss/claim occur, call us first at 630-737-0300.

We can advise on deductibles and coverages that would apply
and walk you through the process.

If it is after business hours and you feel reporting the claim to us cannot wait, please call the company on your policy or visit our Payment & Claim Center. Your policy will include a 24-hour claim reporting number and these numbers are also listed on our Payment & Claim Center page. If calling the company directly, please have your policy number available for the claims adjuster.

TW Group's Service Commitments

  1. We work for our client. We listen and show empathy.
  2. We know our clients personally.
  3. We are proactive, not reactive.
  4. We communicate responsibly. We speak our client's language. E-mail and phone responses are timely.
  5. We under promise and over deliver.
  6. We demonstrate a positive and professional attitude. We leave our personal baggage at the door.
  7. We take initiative and solve problems.
  8. We know our products and our competition.
  9. We end every conversation with, "Is there anything else I can help you with?"
  10. We take responsibility for our actions.

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